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860-834-5500 Manchester, CT

Our Process

You can rest easy knowing Zoe’s ProEdge Painting provides clear up-front pricing, quality construction, and personal attention on every project. 

Our goal is to not only create beautiful spaces, but to make the experience enjoyable from start to finish. 

The first step is to reach out to us! Let us know you’re interested having some painting done. Simply fill out a quote request on our website or call/text us. We’ll ask a few simple questions about the work and get your contact info (name, address, etc.) to schedule your free in-person estimate. We can also provide remote estimates with additional job details and photos. We’ll just need to walk the space before the job begins to finalize details. 

The estimate appointment usually takes about 30-60 minutes. This is where we meet you to learn more about your project and goals, and to discuss our approach to your project. Your estimator will use this time to walk the space, gather information, evaluate your project, develop a concept for your unique design and answer any questions you may have. Estimates are delivered via email typically within 24-48 hours after your visit. 

Once you have reviewed your estimate, let us know if you have any questions or would like to make adjustments. If everything looks great and you can’t wait to get started, simply accept the estimate online or reach out to us directly. Now its time to schedule your project! 

We require a signed project contract and deposit payment to reserve a spot on our schedule. Once we hear that your proposal has been accepted, we’ll reach out with a tentative start date and timeframe available for your project. Let us know if the dates work on your end and we’ll email your project contract for your electronic signature. We’ll also send an invoice to collect your deposit payment (usually 1/3 of the contract total). The deposit serves as your first payment and is used to purchase materials for your project. We accept cash, check, and all major credit cards.

Project contract signed and deposit paid – you’re all set! We’ll be in touch prior to your project start date. In the meantime, here’s some helpful information so you can prepare for our arrival: Homeowner’s Guide

We’ll reach out at least a week before your start date to confirm paint and material selection. Once confirmed, we will order and pick up your paint and any other materials needed for your project. Finalizing all material selection and design decisions in advance is an important step to avoid work delays and unnecessary change orders. If you would like to replicate a color already on your wall, we can use an old can of paint for reference, or we can take a paint chip to the store for matching.

On the start date of your project, you will meet with our Project Manager to do a walkthrough with your Project Lead. The crew will begin preparing the space for work to begin. This includes masking and protecting surfaces, setting up ladders or scaffolding, etc. Prep work is where we prepare surfaces for painting by cleaning, sanding, filling holes, priming, etc.

The steps involved in proper prep are the secret to an outstanding paint job, which is why it takes the most time. Often 70% of the total job is spent on prep work. If we haven’t opened a can of paint on day one, or even after several days (depending on the scope of the project), you can rest assured that you’re getting a high-quality paint job. In the end, you’ll notice the difference! 

During your project we establish a routine with you for acknowledging milestones and soliciting feedback. Open communication between the homeowner and contractor is essential. We want to ensure we execute the project on time, on budget, and in a manner that exceeds your expectations. Once your project is about 50% complete, we’ll send an invoice to collect the second payment. For very large (or small) sized jobs, the overall number of installment payments may be more (or less). 

As your project nears completion we will schedule a pre-completion walk through with you to create a punch list of any concerns and final details. Clean up, final walk through and final inspections complete your project. Now it’s time to relax and enjoy your new dream space!

At Zoe’s ProEdge Painting, we are committed to our customers and look forward to future projects! We are only a phone call away if you have any questions. Our paint jobs are designed to last several years on a properly maintained surface, which is why we offer a two-year warranty on every painting project.

Still have some questions about our process? Visit our FAQ page to learn even more!

Still have some questions about our process? Visit our FAQ page to learn even more!

Schedule a Free Estimate

Call or text Zoe’s ProEdge Painting today at 860-834-5500 for the individual attention, quality workmanship and outstanding customer service that your next project deserves.

Schedule a Free Estimate

Call or text Zoe’s ProEdge Painting today at 860-834-5500 for the individual attention, quality workmanship and outstanding customer service that your next project deserves.